e-PRO Course Resources














 

e-PRO Program Course Comments


Read comments from REALTORS who completed the e-PRO program. Click Here for comments from Internet Technology(IT) specialists.



"I want to take this opportunity to thank you once again for the incredible value InternetCrusade has added to my professional life as a REALTOR. Responses/leads I received from my web site in the first six months were limited, until I took the e-PRO course, which taught me how to maximize my leads and develop them into sales. I graduated in December, 2001 and my first full year after achieving my certification brought me approximately 2.5 million in additional revenue --- and I credit that to the e-PRO course. This year, I hope to double that amount of internet business."               


D'Ann Bartley, REALTORŪ, e-PRO
Coldwell Banker
2540 Professional Parkway
Santa Maria 93455
Business: (805) 937-5777
E-Mail: DAnn@DAnnBartley.com



When I started I had serious doubt how much I could learn from this course, since I consider myself pretty computer savvy. I learned quickly that the more you know, the more you realize how little you know! I have learned a lot and will go over the material again, to retain what I have learned. I will recommend this course to other agents (or maybe not--it'll give me the edge :-))

Sylvia Robinson



In my previous life, I was a high-level administrative professional. In that capacity, I had the benefit of learning to use the latest and greatest in both software and hardware. When I started the ePro course, I felt I had an advantage over many of the other agents who didn't have the experience I did with technology. Boy, was I in for a surprise. While I still feel I'm ahead of many of my colleagues, I have learned so much from taking this course. Thanks to Saul & John for putting together a challenging and informative lesson plan. I'm ready to begin rethinking my technology needs and changing my website to install all the things I've learned from this course. Onward & Upward!

Donna Baker



I believe that e-Pro creates a 'proficiency level' in us. One that stands out from the other Realtors on the web.

There are many agents who believe that just having a website, a PDA, sending e-mail (sloppily written), etc. are going to increase their bottom line. They are wrong.

e-Pro has opened my eyes to a greater understanding of what the Internet is about. I have a better idea about what the online consumer is looking for in an online business, whether it's products or services.

Since e-Pro has taught me how to communicate more effectively, I have seen a greater increase in my business. My online conversion rate is up. Even when I receive calls from newspaper ads on my properties, I encourage the convenience of e-mail to the caller. Once the e-mail dialog has begun, I am able to solidify the relationship quickly online. I think, much better than I ever was able to do offline! :)

e-Pro Realtors come across as more confident and professional online and offline when meeting prospects.

I took the original e-Pro course, right after the first 500. I thought it was great then. The latest version is better, and I look forward to the future Modules yet to come.

Veronica Mullenix
Coldwell Banker United, Realtors
visit http://www.veronicamullenix.com
Houston, Texas



After being a Real Estate veteran for 13 years and taking every course that was available to me I thought I knew it all. I must now admit how wrong I am!! e-Pro is a real eye opener in teaching us what we really don't know and what we need to know to stay alive in today's world of swiftly increasing technology. Thanks e-Pro for a well designed course! I have benefited greatly.

Donna Bise



I will use the knowledge I have gained from the-Pro course to further my real estate new home sales career. I will now be able to market myself on the internet to customers surfing for new homes in Portland, Texas through email, website and digital imagery. I can glean information through Listserv from fellow real estate professionals and expand my horizons in real estate and new home sales. I will also experience an increased income through my expanded marketing skills learned in this course. I highly recommend this course to all real estate professionals doing business in this 21 century!

Sandy Hershey



Consumers are using the internet first so you better be there and know how to be in the right places. When they go to your web site, you want it to contain the info they need. The course helps you learn how to do that. The e-PRO course stopped me from going out and buying things I really didn't need, that I thought I did before the course, technology wise. I now am working on my new web site that I think will be just what the consumer wants, thanks to the knowledge I gained from the course. Referrals also are working, I referred an e-PRO savvy agent a seller about a month ago and this week I should be receiving a referral check. My buyer client was impressed with my way of doing business on the internet and really appreciated me referring him to someone in his area who was also tech savvy. And let's not forget the great ideas, support system and everything you get from being a member of RealTalk and the e-PRO module listservs. So I guess the networking issue is also great. Now, why wouldn't someone take the course???

Lori Lanier, ABR, GRI, e-PRO
Realty Executives of Joplin & Carthage
www.JoplinAreaRealEstate.com Lori@JoplinAreaRealEstate.com



At first I was rather intimidated to start the program. First I want to thank Ian Parker at InternetCrusade for helping me get started. After I got started and got more involved into the program, it was like reading a "Good Book". I just didn't want to stop.

I have learned so much and I look forward to implementing a Personal Technology Plan of Action and purchasing some of these great tech. tools for my business.

Dolores Dollar



This has been a great experience for me. I have been an agent for 14 years and am currently using most of the technology that is discussed in the e-pro class. But I still learned a lot. I've been enjoying reading all the RealTalk e-mails, and saving all the relevant ones.

My knowledge has always been just on the surface. I know how to do certain things, but not how or why they worked until e-Pro. Also it is great reading all the discussions from agents across the country.

Judith Brickman



What an experience!!!

When I started the ePro course my colleagues said, "why are you taking this course you know so much about technology." That's what I thought too, but I did find out that I did not know that much after all.

ePro is great and it is a must for all agents if they want to remain a successful Realtor.

I am looking forward to work on my web site and implement what I learned.

Thanks to everyone at ePro.

Zita Annen, GRI
Prudential California Realty, San Juan Capistrano, CA
Office: 949 493-7800 ext. 230
Fax: 949 493-0800
MailTo:zita@zitaannen.com
http://www.zitaannen.com



I just completed most of the e-PRO course online. I was impressed to learn all of this technology information in one place. It helped combine all of my previous knowledge from my other classes, what my broker has taught me and what I've learned from fellow coworkers. I feel that most of what I have to setup for my technology plan is inexpensive, but will bring me great rewards. I am at the stage of my real estate business where I need referrals from anywhere I can get them. the internet, especially well-used email will be a great help to me. I would highly recommend this e-PRO course to everyone in the real estate industry!

Carol Kronmaier



I had a preliminary meeting with a prospective new client last night who has a little house to sell and will be buying a bigger home. He said he selected me because of the e-PRO certification! He reviewed all the available designations on REALTOR.com and felt that the e-Pro was the most important credential, and narrowed his search for agents to only those with the e-PRO. How nice to see the public taking notice!

Mary Leizinger - RE/MAX Results
Realtor, ABR, CRS, e-PRO, GRI, MBA
2605 Campus Drive, Minneapolis MN 55441-2612 mailto:MaryLeizinger@realtor.com http://MaryLeizinger.realtor.com
763.694.1090 Office - 800.875.6001 Toll



The e-PRO online course has been a real eye opener for me as I thought I knew so much due to the fact that I use email and websites everyday and have been a REALTOR for 18 years. I do know that many times I have felt somewhat intimidated by all the quickly changing technology as the younger agents in our office just whiz through all the changes that happen and new software that seems to appear each week. I would recommend this course to all REALTORS and I look forward to using all I have learned.

Julianna Vetrano



Hello All You Great Folks! I just had to add my accolades and appreciation to all those who contributed to the e-PRO program. In my 30 plus years in the real estate business, this was the best, most informative, well presented course I have had the privilege to take and I am extremely proud to have earned the designation e-PRO. I tell my associates at the office that I even wear my pin on my pjs and I think there are some who believe it! So here's another satisfied e-PRO graduate, thank you for a job well done! Warm thoughts and with a smile

Audrey F. Whitstone - ePRO



To think eight years ago I purchased my first computer and learned the basics of e-mailing to family that was on temporary assignment in Italy. Six years ago I became a Realtor and started using minimum technology for searching listings. My hunger has increased rapidly and I have tried to gobble up so much so fast that I wasted many dollars on useless programs (to me) and seminars. If I had started with a course like e-PRO six years ago (which wasn't available) I would be so much further ahead in time and money. Thanks to this course I now feel I can settle into a relaxing mind-set and make life easy. The down-side is frustration with my peers that are not getting on board with technology. I guess I can live with that, as we always do, and use my knowledge for my benefit. I'll look forward to listservs, both reading and posting in the future

Wayne Saunders



Well, I can tell you that it was worth the wait! :-)

I so enjoyed the ePRO course and can hardly wait to get started designing a new Web Site with all the whistles and bells attached to it.

I have learned so much. Now just implementing all of these ideas. What a challenge!

I did have to kid them about the 2 1/2 inch ring binder they said to have on hand for keeping your materials. A foot high later of information supplied by this wonderful group, the ring binder flew out the door and became slash pockets and pocket folders.

I have about 19 new categories of folders in my "Favorites" and I cannot tell you how many more folders in Outlook.

What a challenge. About 2 sessions of the course I decided that if I didn't get organized on the front end with all of the information they pushed out that I would have a filing nightmare on the back end and would not be able to put my fingertips on it. Now, I want to go back through at my leisure.

I truly should have made 100% on my final instead of 98% but we had a computer hiccup and it threw a question that was never on the last section of testing. I'd love to be on the other end and watch them scratch their heads on that one.

John, finally gave me the name of "eagle eye", because everytime I found a glitch I e-mailed him. But, my feeling is if this is being put on the street, it needs to be as perfect as possible.

Andy, I loved it. These gentlemen are wonderful. They have done a superb job. What a blessing that NAR has brought them on line for us. So, if you see them at convention, just tell them that this lady from ARkansas thinks they're wonderful and thank them for me in person.

Maybe, by next year David and I can go to the "Big" Convention!

I appreciate you and thank you for everything you do for all of us.

Cordially,
Patti K. Oates, REALTOR
Broker/Owner
Vision Realty
500 Mena St., Mena, AR 71953
Phone: 501-394-1111 / Fax: 501-394-0003
MailTo:Patti@VisionMena.com
Web: http://www.VisionMena.com
The Real Estate Professionals - An All Broker Firm



Hello all. I just finished the entire class and passed the final exam :-) I just want to say that I *thought* I was pretty e-mail and Internet savvy. Boy was I wrong. I am really excited to start implementing my plan, and will keep you all posted as to how I'm doing, what works for me, and what does not.

Thanks so much do the designers of the class - I thought it was terrific.

Debbie Schrider
Century 21 H. T. Brown Real Estate
Howard County, Maryland
debbieschrider@mris.com
Telephone: 443-745-3555



I would like to say how much I enjoy this course! FYI: my job is as a licensed real estate assistant to 4 agents in my office. Part of my duties are to help & configure their computer technology. I am learning so much more from this course and the agents are very complimentative on the new ideas I have brought to the office. We have already implemented some of them :-) However, after completion of this course, I can see a lot more items to implement on my to-do list;-)

Kelly Hoffmann
Real Estate Assistant
E-mail: benchmark@benchmarkrealtysells.com
Web: www.BenchmarkRealtySELLS.com
Office: 1-800-410-1120
Fax: 920-356-9502 Hm: 920-324-8579



I thoroughly enjoyed this course. It brought a lot of things into perspective for me, and sparked me to concentrate on an area that I already knew could be a strength for me. As far as I know, I will be the only agent in my county to have the e-PRO designation, and I am one of the few to have my own web site with my own domain. If others do, they do not market it, and they do not concentrate on keeping their web sites up to date. I feel like my site is a big strength for my marketing, and the course helped me to learn how to best utilize my site, email, and even Top Producer. I have received a great response from sending out questionnaires from my Guest Book, even people who signed it a month ago. Now, to just turn them in to leads. ** I have been an internet junkie for five years now, and I wonder if that helped me to fly through this course. Some of it was review, but all of it was helpful. Thanks Internet Crusade!!!

Jan Millsaps



I have just finished Module 2, Section 3 last night and I will state that I am impressed with the information contained in the epro course so far. When I started Module 2, I was thinking, "its going to be boring learning about email." It has been anything but. I have a whole new appreciation for email and your information has churned my creative juices to a whole new world of possibilities for doing real estate marketing. In fact, I have decided to purchase my own web and email server so that I can have complete control and do what I want. First thing this morning I called my hosting company and instructed them to change my email address to reflect my personal domain, (I just never thought of it).

Again, thanks for an excellent program.

Joe Butters
Broker/Owner
A Better Way Real Estate
& Property Management
abetterway@aviastar.net/www.abettrway.com



Saul, John

I'm self-taught in the technology arena ... meaning that there are great gaps in my knowledge and understanding, in spite of my out-of-industry hiatus as Director of New Media for the CBS Channel 11 station here in Dallas/Fort Worth). Although I find myself teaching colleagues on the use of email in marketing (a six part series), I admit to being rocked back on my heels by your e-Pro curriculum (I WAS trying to do it quickly, I admit, somewhat contritely now). Congratulations! Great job! Thank you for your efforts in bringing a recalcitrant industry into the 21st century. Finally, I'm beginning to see people who care about using technology to make our industry modern. How can I help?

Best wishes ...

Ed Blackburn



I think it was a great course. The concept of needing to actually know the information to determine the answer is terrific. It was a concept used when I was an instructor for the distance learning Air National Guard Non Commissioned Officer Professional Military Education course. It was a concept that developed the student and didn't cause then to just be able to remember the material. They had to actually be able to determine the answer from knowing the material. It developed some very good supervisors and NCOs.

Robert Morrison



I just wanted to tell you how great this ePro course has been for me. Here I thought I knew quite a bit about the internet and certainly about email but wow, was I wrong. Thanks again for the opportunity and all the knowledge update.

Leslie Farquhar



Eric.com


I must say that I was somewhat surprised at the content of the e-PRO Course. I have had quite a bit of computer experience before I started the Course so my expectations were low that I would learn any thing that would really help me. I say this since I have already built my own website using HTML and not just "cut & paste" a "web page" together from a template.

What I did learn was the importance of using your email as a major marketing tool. Yes I've used my email before but not like I'm about to. Email IS going to be the major portion of my contact with customers from now on.

Thank you for such a great course.

Ken Merriman,
Realtor
www.sw-flhomes.com
mailto:buyflorida@sw-flhomes.com
Simply the Best for all your Real Estate Needs
ERA Randol Realty
800 982-5469 Voice, 624-5080 Fax





e-PRO Program Course Comments from Internet Technology Specialists




I recently "migrated" from the I/T industry; I can't imagine life without e-mail & the web.

I learned about e-PRO during my first week in Real Estate. I promised myself that I would postpone the development of a website until after I could complete the e-PRO coursework, and I'm very glad that I made myself the promise. The course is very informative and, in my opinion, laser-accurate with regard to the changes that are occurring in Real Estate industry.

Thank you for your participation in my education.

Tim Sheraden



As a person with 10 years of previous IT background, I started e-PRO with the attitude that it would just be a refresher of items that I had already seen, done, or heard about. From the first, I knew that this course would be something special.

It was geared toward technology, but in more of a marketing sense, how to take that technology and use it to prosper in the real estate industry.

I have learned a lot of good information and will be putting it to good use.

Gary Nelson



I'm getting ready to complete my e-PRO course and I have to say that I thought I was quite knowledgeable about the internet, e-mail and web sites. What a surprise. I am re-motivated to improve my business now more than ever. I continue to work full time at a hospital, while slowly building my real estate clientele. Just an FYI, I was a medical transcription service owner for 20 years before I did the mid-life crisis thing and decided to finally get my real estate license.

Barb Simmons



I am in the very last stage of completing my e-pro course. I have to say that I am pleased with the content and the easy-to-use layout. I wasn't' sure what to expect, but I am impressed with the feedback that I have read on the listserv. I would like to contribute my expertise with Microsoft Access. If any should have any questions regarding Microsoft Access programming or development, feel free to ask. I have worked with Access for over 12 years and I would be more than happy to help anyone with any MS Access issues.

Steve Shin



I have a background in computer software and am new to the Real Estate profession. I have found this course to be very informative with respect to technology planning for my business. Even though I am familiar with most of the technology I learned about many valuable tools that I can implement.

Bill Houlton



I've just completed my final assignment and have the hurdle of completing the final exam before getting certified. I've spoken highly of this course to everyone in my office and am eager to begin spending the time I've been spending on this course on designing a web site according to the principles learned in this course. I'd like to add: I was a Director of Engineering for a software company for fifteen years and am just beginning my third year as a realtor. Even given my heavy tech background, I found the information in this class very useful and learned a lot.

Michael Brown



I have learned a great deal from this course. I have always been fairly proficient in technology and didn't feel like I would get anything out of this course. I assumed it would be a basic course and not teach me anything new. Well, I was wrong. I will admit that 80% of the course was on things that I already felt fairly comfortable with. However, the other 20% covered things that I truly enjoyed learning about. I now feel very good about my decision to take this course.

Chris Mattix



When I discovered what the e-Pro designation was about I decided it would be a good title to have. My friends and co-workers viewed me as a "techie" and I thought my Internet knowledge was very above average. WAS I WRONG! This course has been the best of more than 17 years of continuing education. It is easy to follow and designed for the novice to the advanced learner. The knowledge I have gained here has changed many aspects of my business. I have increased web site traffic tri-fold by applying a few techniques learned here. I now have a precise technology business plan needed to keep up with today's Internet savvy clientele. I am proud to have this designation and will put it to good use. The RT forums are the greatest learning source and have become a part of my everyday life. Much to the 3 Amigos delight I think I have the text vs. html worked out! I look forward to posting often and becoming a contributing force in this wonderful group. .

Jann McKenzie
 
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